SVAN SOLAR

TERMS AND CONDITIONS OF USE

Last updated: June 14, 2024

SVAN Solar, 2026, SL (hereinafter "SVAN”) makes this document available to users, with which it intends to comply with the obligations set forth in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), as well as inform all users of the Web page (hereinafter the “Website”) regarding what the conditions of use are.

Any person accessing this website assumes the role of "User”, committing to the observance and strict compliance with these provisions, as well as any other legal provisions that may be applicable.

SVAN assumes that before the User accepts the agreement, he/she has read all the contents of the agreement in full and agrees to be aware of them, especially those agreements of a restrictive or exceptional nature.

Use of the Website is subject to acceptance of these Terms and Conditions. Once the conditions have been accepted and the User account has been created, it will be presumed that the User is in compliance with all the rights and obligations established with respect to the parties. In the event of non-compliance, SVAN reserves the right to restrict or suspend access to the Website, as well as to exercise any legal action aimed at protecting its legitimate interests.

 

1. IDENTIFICATION DATA

Home address: C/Lamination 36, Warehouse 02, 46500- Sagunto (Valencia)

Company Tax Code: B09822925

Information registry: registered in the Mercantile Registry of Valencia in Volume 11149, Book 8427, Folio 1, Section 8, Page V-203648, I/A 1.

To contact with SVAN, Users must contact by email: tecnico@svansolar.com

 

2. PROVISION OF THE SERVICE

2.1) Access to the Web provides information about the photovoltaic panel services offered by SVAN, as well as relevant content related to its products and services.

2.2) Use of the Website is limited to those over 14 years of age, as this is the minimum age to consent to the processing of data in accordance with Organic Law 3/2018, of December 5, on the Protection of Personal Data and the guarantee of digital rights, in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free circulation of these data, and which repeals Directive 95/46 / EC (General Data Protection Regulation).

 

3. PRIVACY AND DATA PROCESSING

3.1) The collection, storage, modification, structuring and, where appropriate, deletion of the data provided by Users shall constitute processing operations carried out by SVAN, for the purpose of maintaining the service provision and/or commercial relationship with the User, and for the management, administration, information, provision and improvement of the service.

3.2) When access to certain content or services requires the provision of personal data, Users shall guarantee its truthfulness, accuracy, authenticity and validity. SVAN will treat said data in accordance with its nature or purpose, in accordance with the terms indicated in the section on [INSERT LINK [STRAIGHT TO PRIVACY POLICY].

 

4. EXCLUSIVE RIGHTS

4.1) The User acknowledges and accepts that all content displayed on the Website and in particular, software, designs, texts, images, logos, icons, buttons, trade names, brands, or any other signs susceptible to industrial and/or commercial use on the content and/or any other elements inserted in the page, are the exclusive property of SVAN and/or, where applicable, of third parties with whom it may have contracted.

4.2) Any other use or exploitation of any rights will be subject to the prior and express authorization specifically granted for this purpose by SVAN or the third party owner of the affected rights.

4.3) Under no circumstances does access to the Website imply any type of waiver, transmission, license or total or partial transfer of said rights, beyond those expressly stated by The use of the Website does not confer on Users any other right of use, alteration, exploitation, reproduction, distribution or public communication of the Website and/or its Contents other than those expressly provided for herein.

4.4) The User undertakes not to reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify such content, holding SVAN harmless from any claim arising from non-compliance with such obligations.

4.5) Likewise, it is prohibited to suppress, evade and/or manipulate the "copyright" as well as the technical protection devices, or any information mechanisms that the contents may contain.

4.6) The User of the Website undertakes to respect the rights stated and to avoid any action that could harm them, SVAN reserving, in any case, the right to exercise any legal means or actions that may correspond to it in defense of its legitimate interests and intellectual and industrial property rights.

 

5. USER CONDUCT

5.1) The User agrees to:

    1. Make appropriate and lawful use of the Website, as well as its contents and services, in accordance with: (i) the legislation applicable at all times; (ii) these Terms and Conditions; (iii) generally accepted morality and good customs; and (iv) public order.
    2. Provide all the technical means and requirements needed to access the website.
    3. Provide truthful information when filling out the forms on the Web with your personal data and keep them updated at all times so that they reflect the User's real situation at all times. The User will be solely responsible for any false or inaccurate statements made and for any damages caused to SVAN or third parties due to the information provided.

    5.2) The User must also refrain from:

      1. Make unauthorized or fraudulent use of the Website and/or its contents for purposes expressly prohibited by these Terms and Conditions of Use, which are harmful to the rights and interests of third parties, or which in any way may damage, render useless, overload, deteriorate or prevent the normal use of the services or the documents, files and all types of content stored on any computer equipment.
      2. Accessing or attempting to access restricted resources or areas of the Web, without meeting the conditions required for such access.
      3. Cause damage to the physical or logical systems of the Web, its suppliers or third parties.
      4. Introducing or spreading computer viruses or any other physical or logical systems that are likely to cause damage to the physical or logical systems of the company, suppliers or third parties.
      5. Attempt to access, use and/or manipulate the data of the company, third-party providers and other users.
      6. Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.
      7. Delete, hide or manipulate the notes on intellectual or industrial property rights and other data identifying the rights of the company or third parties incorporated into the content, as well as the technical protection devices or any information mechanisms that may be inserted into the content. .
      8. Obtain and attempt to obtain content by means or procedures other than those which, as the case may be, have been provided for this purpose or explicitly indicated on the web pages where the content is located, or, in general, those commonly used on the Internet, as they do not entail a risk of damaging or disabling the website and/or the content.

    5.3) User keys and passwords

    If you are provided with a password to access some of the services and/or content of the Website, you are obliged to use it diligently, keeping it secret at all times.

    Consequently, you will be responsible for its proper custody and confidentiality, and you undertake not to transfer it to third parties, temporarily or permanently, or to allow access to the aforementioned services and/or content by third parties. You are also obliged to notify the company of any event that may involve improper use of your password, such as, for example, its theft, loss or unauthorized access, in order to proceed with its immediate cancellation.

    Thus, as long as you do not make the above notification, SVAN will be exempt from any liability that may arise from the improper use of your password, and you will be responsible for any unlawful use of the contents and/or services of the Website by any illegitimate third party. If you negligently or intentionally fail to comply with any of the established obligations, you will be liable for all damages that may arise for SCAN from such non-compliance.

     

    6. LIMITATION OF LIABILITY OF SVAN

    6.1) SVAN does not guarantee continued access, nor the correct display, download or usefulness of the elements and information contained on the website, which may be impeded, hindered or interrupted by factors or circumstances beyond the control of SVAN.

    6.2) In particular, SVAN is not responsible for any damages that may arise, among others, from:

    1. Interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system, caused by deficiencies, overloads and errors in telecommunications lines and networks, or by any other cause beyond the control of the company.
    2. Illegitimate intromissions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or any other.
    3. Improper or inappropriate use of the website.
    4. Security or navigation errors caused by a malfunction of the browser or by the use of outdated versions of the website. The administrator of the website reserves the right to remove, in whole or in part, any content or information present on the website.

      6.3) The User shall hold SVAN harmless from any damages arising from claims, actions or demands by third parties as a result of their fraudulent access or use of the Service or the software, under the terms set out in the section " USER CONDUCT".

      6.4)SVAN may provide links or hyperlinks to third party websites without this implying any kind of association, merger or participation with these third parties. SVAN does not guarantee the technical availability, quality, reliability, accuracy, scope, truthfulness, validity and constitutionality of any material or information contained in any of the said hyperlinks or other websites. Without prejudice to the foregoing, SVAN will monitor and endeavour to remove links that may lead to inappropriate, unlawful or illegal content or that contravene applicable regulations, these Terms and Conditions, morality or public order.

      6.5) The Service may be interrupted, or the relationship with the User may be immediately terminated, if it is detected that use of the Website is contrary to these provisions.

      6.6) SVAN reserves the right to pursue infringing conduct by all judicial and extrajudicial means that the legal system makes available to it in defense of its rights and legitimate interests.

      7. COOKIES

      7.1) SVAN reserves the right to use “cookie” technology on the Website in order to recognise you as a User and personalise your use of the Website by preselecting your language or the most desired or specific content.

      To get more information, users may access our Cookies policy.

      8. FORCE MAJEURE

      8.1) SVAN will not be liable in the event of inability to provide service, if this is due to prolonged interruptions in the electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and in general all cases of force majeure or fortuitous events.

      9. DISPUTE RESOLUTION. APPLICABLE LAW AND JURISDICTION

      9.1) These Terms and Conditions of Use shall be governed by Spanish law. For the resolution of any dispute, the parties shall submit to the Courts and Tribunals of the registered office of SVAN, indicated in section “1. IDENTIFICATION DATA”.

      10. MODIFICATIONS OF THE TERMS AND CONDITIONS

      10.1) SVAN reserves the right to modify these Terms and Conditions of Use at any time and without requiring prior consent from the User, without prejudice to SVAN's commitment to notify users of such changes via email and/or notice on the Website itself so that they may accept or reject them.

      10.2) In the event that any provision of these Terms and Conditions of Use is found to be unenforceable or void under applicable law or as a result of a judicial or administrative decision, such unenforceability or nullity shall not render these Terms and Conditions of Use unenforceable or void as a whole. In such cases, the company will proceed to modify or replace said provision with another that is valid and enforceable and that, to the extent possible, achieves the objective and intention reflected in the original provision.